Privacy Policy

This policy explains how your personal information will be treated when you access the ORB Mechanical & Electrical website.

What information do we collect?

We do not collect any personal identifying information without your knowledge when you visit our site. If you wish to use our call back service we will collect certain information such as your name and telephone number. We will collect further information if you contact us with comments or specific requests.

How do we use your information?

The personal identifying information is used to call you back as requested by you. The cookies information is used to help us understand more about how our website is used and to improve our site. We will not supply your name and address to any third party without your consent except where required to do so by law.

Safeguard of Information

We regularly review our security standards and procedures to help prevent unauthorised access to personal information, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.

Access to your personal information

You have the right to request a copy of the personal information ORB Mechanical & Electrical holds about you and to have any inaccuracies corrected. Please address requests to the Data Protection Officer, ORB Mechanical & Electrical, 6 Hanham Hall, Whittucks Road, Hanham, Bristol, BS15 3FR.

Cookie Policy

Our website uses cookies — small text files stored on your device — to help us understand how visitors interact with our site. We use Google Analytics 4 (GA4) with Consent Mode v2 to collect anonymised usage data such as pages visited, time spent on the site, and general traffic patterns. This data helps us improve our website and services.

How we use cookies

We use analytics cookies provided by Google Analytics (Measurement ID: G-FYFHDNPH24). These cookies track site usage in aggregate form and do not personally identify you. No cookies are set for advertising, ad personalisation, or ad user data purposes unless you explicitly consent. By default, all cookie consent categories — including analytics_storage, ad_storage, ad_user_data, and ad_personalization — are set to 'denied' until you make a choice.

Your cookie choices

When you first visit our website, a cookie consent banner will appear at the bottom of the screen. You can choose to Accept or Reject cookies. If you accept, analytics cookies will be enabled and your preference saved to your browser's local storage. If you reject, no analytics data will be collected and your preference will also be saved. Your choice is remembered for future visits. You can change your preference at any time by clearing your browser's local storage or site data, which will cause the consent banner to reappear on your next visit.

Third-party cookies

Google Analytics may set its own cookies (such as _ga, _ga_*, and _gid) when consent is granted. These cookies are governed by Google's privacy policy. We do not share your personal data with any third parties for marketing purposes. For more information about how Google processes data, please visit Google's Privacy Policy at https://policies.google.com/privacy.